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Hotel Operations · Netherlands

Operations you
can trust,
every night.

Altos Facilities delivers independent hotel operations management — from night audit and guest handling to OTA coordination and financial control. Reliable. Precise. Professional.

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4+
Properties Served
2
Years Experience
3
PMS Platforms
Zakarya Ahmed — Altos Facilities
's-Hertogenbosch, NL
KVK 42005070
About

Built on
real operations.

Altos Facilities is a Dutch hospitality professionals with hands-on experience across multiple hotel properties in the Netherlands, including Rosveld Hotel Nederweert, Pullman Hotel, Sandton Hotel, and Tulip Inn Eindhoven.

After years of managing front-desk operations, running independent night shifts, and handling everything from financial audits to OTA discrepancies. It was clear that hotels need operational support that is both specialised and disciplined.

Altos Facilities exists to provide exactly that — consistent, professional hotel operations without the overhead of permanent staff. Whether you need a reliable night audit partner, a temporary operations manager, or ongoing reservation support, Altos Facilities delivers practical expertise backed by real hotel operations experience..

Dutch English
What We Offer

Four core services built for
operational excellence.

Every service is built around real hotel operations. From quiet midweek nights to peak weekend shifts, Altos Facilities delivers the same standard every time.

01

Night Operations Management

End-to-end management of overnight hotel operations, including acting as sole decision-maker during night shifts — handling emergencies, late arrivals, and inter-department coordination independently.

  • Night audit & system rollovers
  • Daily revenue reconciliation
  • Cash balancing & handover reporting
  • Emergency resolution & late arrivals
  • Housekeeping & department coordination
02

Property & Guest Management

Professional front office operations covering the full guest journey — from pre-arrival to departure — with a focus on speed, accuracy, and exceptional service during high-traffic periods.

  • Check-in & check-out management
  • Guest issue resolution
  • Upselling & loyalty program enrollment
  • CRM trace tracking & guest follow-ups
  • ID & payment verification
03

Financial & Administrative Control

Precise financial control during night operations — ensuring every transaction is accounted for, every folio is clean, and every handover is accurate and audit-ready.

  • Folio management & invoicing
  • Cash control & variance reporting
  • Night audit documentation
  • No-show & billing resolution
  • Shift handover reporting
04

OTA & Reservation Handling

Hands-on management of online travel agency channels — from rate and restriction monitoring to overbooking resolution — keeping your rooms filled and your data clean across all platforms.

  • Booking.com & Expedia coordination
  • Overbooking management & resolution
  • Rate parity & restriction monitoring
  • RESA Web & Hotel Link operations
  • Reservation audit & accuracy checks
Hotel lobby environment
Multi-property experience
's-Hertogenbosch & Eindhoven, Netherlands
Track Record

How We Gained Our
Experience.

Two years of active operations across four hotel properties. Managing real shifts, real guests, real financials.

Rosveld Hotel
Nederweert
Pullman Hotel
Accor · Eindhoven
Sandton Hotel
Eindhoven
Tulip Inn
Eindhoven
Systems & Platforms
MEWS Opera PMS Opera Cloud Sweeply Bizzon Protel RESA Web Hotel Link Booking.com Expedia Google Workspace Microsoft Office
Why Altos Facilities

What sets this
operation apart.

Independent & Reliable

As a business operator, Altos Facilities provides singular accountability. You deal with one professional who owns the outcome.

Financial Precision

Night audit, cash control, folio accuracy, and clean handovers — financial operations managed with the discipline of a trained auditor and the fluency of a front desk professional.

Operational Continuity

Cross-department coordination between front desk, housekeeping, and F&B keeps operations seamless through the night — no gaps, no missed handoffs.

Professional Guest Handling

Trained in high-traffic environments at 5-star properties. Guest issues resolved calmly and professionally — protecting your hotel's reputation at every interaction.

OTA & Channel Expertise

Direct experience managing live OTA channels — resolving overbookings, maintaining rate parity, and keeping your distribution clean across Booking.com, Expedia, and beyond.

Multi-System Fluency

Operationally fluent in MEWS, Opera PMS, Opera Cloud, RESA Web, Bizzon, and Hotel Link — immediate productivity from day one.

Get In Touch

Let's discuss
your operations.

Whether you need temporary operational coverage, a reliable night audit professional, or ongoing front office support — reach out and we'll discuss how Altos Facilities can serve your property.

Email zakarya@altosz.com
contact@altosz.com
Phone +31 6 14854423
Location Zuid Willemsvaart
5211 SG, 's-Hertogenbosch
Netherlands
Availability

Available for night operations, temporary cover, and ongoing contracts. Response within 24 hours.

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